Autonomous AI agents for customer experience, 24/7.
ResponseCX deploys trained AI agents that resolve refunds, replacements, order edits, and subscription requests end-to-end with secure actions in Shopify and your help desk. Go live in 48 hours and measure ROI in weeks.
- Trained on your brand voice, policies, and data in 48 hours
- Deep integrations across Shopify, Gorgias, Recharge, Loop, and more
- Seamless human handoff with full context when needed
84%
tickets resolved autonomously
27s
avg first-response time
$47K
avg monthly savings
Trusted by high-growth DTC brands
tickets resolved autonomously
CX savings delivered this year
average time to go live
Customer Outcomes
Trusted by CX teams at high-growth Shopify brands
ResponseCX is the always-on teammate that resolves refunds, returns, replacements, and order updates before a human needs to step in.
“We wanted the automation to be fast, efficient and reliable. That is exactly what we got.”
Neil McVicar
Head of CX · Bartesian
30-day outcome guarantee
Proven Business Impact
Real Results from Real Businesses
See the measurable impact ResponseCX delivers for Shopify brands across industries
Cost Reduction
Operational Efficiency
Ready to See Your Numbers?
Get a personalized ROI calculation based on your current support metrics
Calculate My ROIHow ResponseCX works
Go live in days—not months. We handle onboarding so your agents start resolving tickets quickly, with ongoing support as you scale.
Connect your stack
We connect Shopify, your help desk, and other tools. Setup is fast and can be fully handled by our team.
Train your agents
We tune agents to your brand voice, policies, and workflows using your data.
Go live and improve
Launch across email, chat, and SMS, then refine performance with analytics and review.
Fast & Easy Implementation
Most clients are fully operational within 3–5 business days with help from our onboarding team.
Integrations
Works with the tools you already use
Connect ResponseCX to your commerce, support, logistics, and finance tools in minutes. MCP-powered integrations keep every action auditable and synced in real time.
- Native integrations with Shopify, Gorgias, Zendesk, Recharge, Loop, Happy Returns, and 40+ more platforms.
- MCP data bridges bring order, subscription, and loyalty context into every conversation.
- Configurable playbooks automate refunds, replacements, subscriptions, and escalations with full audit trails.
+40 more out-of-the-box connectors
Trusted by Leading Shopify Brands
SOC 2 Certified
Enterprise security
Live in 48 Hours
Fastest deployment
40% Cost Reduction
Proven ROI
Core Capabilities
Autonomous customer experience, built for commerce
ResponseCX resolves the high-volume issues your team sees every day—returns, refunds, order edits, and subscription changes—across email, chat, and SMS. Agents stay on brand, take real actions in your stack, and log every step.
- On-brand conversations
- Agents learn your policies and voice so customers get fast, accurate answers that sound like your team.
- Actions, not just answers
- Resolve requests end-to-end with secure Shopify and helpdesk actions for orders, returns, replacements, and subscriptions.
- Continuous improvement
- Performance analytics and human review loops keep your agents getting better over time.
Customer Success Stories
Real Results from Real Brands
See how Shopify brands are transforming their customer service with measurable ROI
“Last December, I was about to hire three more agents at $150K in annual cost. Today we handle twice the volume with a smaller team.”
“Súper amable y atento en todo momento. Estoy muy satisfecha por su ayuda. Lo mejor!”
“Very helpful, even on a Sunday. Had my order fixed before breakfast.”
“5/5. Fast, knowledgeable, and felt like a real teammate was on the other side.”
“Quick response time — by the time I opened my email, it was already done.”
“Automation across every channel is a game changer. It is fast, efficient and reliable.”
“They updated a delivery date in minutes while I was on holiday. Incredible.”
Frequently Asked Questions
Everything you need to know about ResponseCX AI agents. Get quick answers to common questions orcontact our experts.
⭐ Popular Questions
Still have questions?
Our customer success team is here to help you get the most out of ResponseCX. Get personalized answers and see how AI agents can transform your business.
See ResponseCX in action
10-minute walkthrough. Straight to the point.
Case studyReduced response time by 91%
How HydraPak used ResponseCX to automate support, improve CSAT, and deliver faster resolutions for customers.
- 91% faster first response time
- 80% decrease in time-to-resolution for replacements
- 24/7 coverage without adding headcount